Urgent Care Near Todt Hill, Staten Island: What to Know Before You Go

When a cough turns into a fever, a sprained ankle will not wait, or a child wakes up with an earache, you want to know where to go. If you live near Todt Hill on Staten Island, it helps to understand your options before you need them.

This guide explains what to know before you go for urgent care near Todt Hill, NY, based on how KEL Healthcare describes its same-day acute care and its Staten Island clinic. We are upfront about what the clinic is and is not, because choosing the wrong place wastes time. For help choosing between options, read our guide to urgent care or the ER near Todt Hill.

KEL Healthcare offers acute care: prompt treatment for sudden illnesses and minor injuries, without the long waits of an emergency room. The practice says walk-ins are welcome at every location and that same-day appointments are available.

Two things are worth knowing up front. First, acute care here is not an emergency room, so serious or life-threatening symptoms need 911 or the nearest ER. Second, the clinic's listed hours are Monday to Friday, 9:00 AM to 4:00 PM, with weekends closed. It will not be the answer for evenings, nights or weekends.

The practice lists the following kinds of problems for same-day care:

• Colds, flu and other viral infections
• Sore throat, cough and sinus infections, including questions about strep throat
• Ear infections and mild fevers
• Minor cuts, scrapes and wounds, including whether you need a tetanus booster
• Sprains, strains and minor musculoskeletal injuries
• Mild allergic reactions, minor burns and skin irritations
• Urinary tract infections and similar acute symptoms

If your symptoms are severe or getting worse quickly, seek emergency care instead. For the full list and details, see the acute care page, or read about same-day acute care at KEL Healthcare.

KEL Healthcare's Staten Island clinic is at 2052 Richmond Road, Suite D, Staten Island, NY 10306, and the phone number is (929) 491-4589. The clinic is on Richmond Road, not inside Todt Hill, so Todt Hill residents should check the drive from their address and call ahead about parking. You can read more on the Staten Island location page.

Not every service is available at every KEL location, so confirm by phone that the clinic can treat your symptoms before you travel.

A few minutes of preparation saves time:

1. Check the time. The clinic lists weekday hours of 9:00 AM to 4:00 PM, so confirm it is open.
2. Call (929) 491-4589, describe your symptoms and ask whether the clinic can treat them and what the current wait is.
3. Confirm your insurance, or ask about self-pay if you are uninsured.
4. Decide whether this is really a same-day visit. For chest pain, stroke signs or severe breathing trouble, call 911.
5. Plan your trip, including parking.

• Photo ID
• Insurance card
• A list of your medications and allergies
• Any relevant recent records
• A short summary of your symptoms, including when they started

1. Check in at the front desk and complete brief intake paperwork.
2. A staff member records your vital signs.
3. A provider reviews your symptoms and examines you.
4. You may be treated on site, given a prescription or advised on next steps.
5. You leave with clear instructions on when to return or seek emergency care.

The practice does not publish typical wait times, so call ahead for the current situation. Our guide to walk-ins and same-day care explains the general process.

Call 911 or go to the nearest emergency room for chest pain or pressure, sudden face drooping or arm weakness, slurred speech, severe trouble breathing, heavy bleeding that will not stop, fainting or a serious injury. Learn the warning signs of a heart attack and the warning signs of a stroke ahead of time.

A same-day visit solves the problem in front of you. If symptoms keep returning or you have an ongoing condition, a regular provider is a better fit. See our guide to choosing a primary care doctor in Staten Island and the practice's primary care page.

For sudden but non-emergency problems on weekdays, same-day care at KEL Healthcare's Staten Island clinic can save you a long wait in an emergency room. Call ahead, bring your ID and insurance, and know the red flags that mean 911.

To reach the clinic, call (929) 491-4589 or book an appointment. This article is for general information only and is not medical advice. In an emergency, call 911.